Effective Experiences, Designed Efficiently
I am a freelance user experience designer and researcher specializing in interaction design, information architecture, and Axure prototyping. My clients hire me when they have a complex problem that needs to be solved and they want someone who will solve it well and who will work efficiently.
Research & Analysis
- Usability Testing
- User & Stakeholder Interviews
- Heuristic & Expert Evaluation
- Card Sorting & Tree Testing
- Field Studies
- Content Analysis
- User Experience Strategy
- Conceptual Design
- Detailed Interaction Design
- Service Design
- Information Architecture
- Axure Prototyping
- Storyboarding & Journey Mapping
Shannon McHarg, Principal
I thrive on solving complex design problems. I have been designing experiences for 14 years and have a master's degree in Human Factors in Information Design from Bentley University. I'm always looking for ways my design skills can have an impact on the world and am currently looking for projects in the sustainability or civic spaces.
I'm located in Brunswick, Maine and do most of my work remotely, but I'm willing to travel for meetings and to conduct user research.
Ask me how I can help you with your next design project!
- H&R Block
- Massachusetts Institute of Technology (MIT)
- Cengage Learning
- Quick Base
- Zumba Fitness
- Web Applications
- Responsive Websites
- Mobile Apps (iPhone, Android, iPad)
- Responsive Emails
- Desktop Software
- Omnichannel Experiences (Across Devices and Personal Touchpoints)
- Tax Preparation
- Sports & Fitness
- Business Services
- Online Auctions
- Job Search
- Open Data
Engaging Citizens: A Review of Eight Approaches to Civic Engagement. User Experience Magazine, 15(5). November 2015.
Visualizing Tax Returns: Showing the Impact in Design. User Experience Magazine, 15(3). July 2015.
If Congress Went Agile. UX Matters. May 2015.