- Revamp the existing phone app to add new functionality for uploading documents, viewing prior years returns, and logging into an account.
- Ensure consistency across platforms for the new functionality - i.e. if a user logs into an account to upload a document from the mobile app, the experience should be consistent with how it works online.
- Fix usability issues with the existing app.
- Redesigned basic information architecture of the app to incorporate the new functionality.
- Designed interactions for the new functionality.
- Fixed known usability issues.
- Enabled direct action to be taken on the Home screen for common user tasks.