Effective Experiences, Designed Efficiently

I am a freelance user experience designer and researcher specializing in interaction design, information architecture, and Axure prototyping.  My clients hire me when they have a complex problem that needs to be solved and they want someone who will solve it well and who will work efficiently. 

If You Need:

Somebody to serve as your user experience function.

I can evaluate your needs and provide a proposal for your project -- anything from one-off expert reviews to providing a user experience strategy and full-scale design projects from start to finish.

Supplemental help for your existing user experience team.

I can supplement your team.  If you need a maternity leave covered or someone to fill a gap while you search for the perfect full-time person, I can work within the structure of your existing team.  I also do subcontract work.

More than just one designer.

I partner with visual designers, user researchers, and interaction designers.  Let me know what you need and my partners and I can put together a joint proposal to meet your needs.

Design for a complex domain.

I can design and prototype complex and detailed interactions.  Detailed tasks (like content inventories) and domains (like taxes) and prototyping in Axure are my specialties.


Shannon McHarg, Principal

I thrive on solving complex design problems.  I have been designing experiences for 14 years and have a master's degree in Human Factors in Information Design from Bentley University.  I'm always looking for ways my design skills can have an impact on the world and am currently looking for projects in the sustainability or civic spaces.

I'm located in Brunswick, Maine and do most of my work remotely, but I'm willing to travel for meetings and to conduct user research.

Ask me how I can help you with your next design project!


I have experience designing and researching interfaces for the following industries and platforms.


  • Tax Preparation
  • Finance
  • Healthcare
  • Education
  • Travel
  • Shipping
  • Retail
  • E-Commerce
  • Sports & Fitness
  • Insurance
  • Business Services
  • Nonprofits
  • eLearning
  • Online Auctions
  • Job Search
  • Open Data


  • iPhone Apps
  • Android Apps
  • iPad Apps
  • Web Sites
  • Mobile Sites
  • Responsive Sites
  • Responsive Emails
  • Web Applications
  • Desktop Software

Partial Client List

  • Cengage Learning
  • eXperient Interactive
  • H&R Block
  • Idealware
  • L.L.Bean
  • PixelMEDIA
  • Useagility
  • Web Collaborative
  • Zumba Fitness